Kiddow Privacy Policy

Kiddow Oy is committed to protecting the privacy of its customers. This privacy policy statement explains how we use the personal data collected from kiddowkids.com users. All registered online customers are protected as required by European Union’s General Data Protection Regulation (GDPR). You must accept the terms of this privacy policy in order to use services provided by Kiddow Oy.

Data Controller

Your personal data is controlled by:

Kiddow Oy (Business ID:2734658-9 )

Härkähaankuja 14

01730 Vantaa

Finland

Our customer service will be happy to tell you more about our privacy policy and how we use your personal data: info@kiddow.fi .

Data Collection

We collect data that is directly provided by you, generated from your use of our online services, and the result of analysis. You give us permission to use your personal data by entering a customer relationship with Kiddow Oy, by using our website, or by giving us your express permission. Our data is sourced from the online store of Kiddow Oy.

Kiddow Oy collects and uses your personal data to

• - provide a secure and easy-to-use service
• - offer a pleasant customer experience
• - increase the relevance of product recommendations and marketing
• - develop our customer service and online store

What kinds of personal data do we collect?

• - user provided and personally identifiable information
• - identifying information, such as your name
• - contact information, such as your address, email address and phone number
• - payment information
• - data generated from your use of our online services and via data analysis
• - delivery information, such as your chosen method of delivery and delivery address
• - online store use and browsing data as well as information about your device

What will we use your personal data for?

• - maintaining customer relationships
• - delivering, processing and recording orders
• - statistical purposes
• - prevention of abuse
• - offering better customer service

Data Storage and Security

The way we use your personal data is regulated by documented protocols that adhere to privacy best practices (incl. combining, minimizing and anonymizing information). We have taken into account European Union’s General Data Protection Regulation provisions (GDPR), effect 25 May 2018, in how we handle your personal data. Access to our information systems is controlled with access and identity management and the principle of least privilege.

All personal data collected by Kiddow Oy is protected from unauthorized access as well as accidental or illegal deletion, alteration, sharing, transfer or other illegal use. Access to customer data is regulated according to privacy best practices. Kiddow Oy stores its customer data in Finland. Our servers are protected against data breaches and denial of service (DoS) attacks.

For how long do you store personal data?

Kiddow Oy will only store your personal data for as long as is necessary to fulfill the purposes defined in this privacy policy statement. We may also need to store some of your data for longer than that for legal purposes as defined by e.g. Accounting Law.

Data Processing

Access to customer data is restricted to Kiddow Oy employees. Our staff is trained to maintain your privacy and security and to use your data ethically. We only work with legitimate and trusted contracting partners, which allows us to transfer your data to a third party. We have taken into account GDPR and other legislative requirements in all contracts with our partners.

Data processor:

Kiddow Oy (Business ID:2734658-9)

Härkähaankuja 14

01730 Vantaa

Finland

Data Deletion

As a customer, you may request that your personal data be removed from Kiddow Oy systems, thus preventing further use for the purposes mentioned in this statement. We may be legally obligated by Finnish law to keep some of your data for longer than that. The following purposes may be affected:

• - Accounting Law defines longer storage periods for data regardless of whether it contains personal information
• - system logs are collected and stored as demanded by law in order to ensure a lawful and secure online store
• - sufficient back-up copies of store databases and systems are taken in order to ensure data safety, solve problem situations, and ensure data security and continuity

Customer Rights

As a customer of Kiddow Oy, you have the right to:

• - access your personal data, including requesting a copy of all personal data pertaining to yourself
• - request correcting or deleting your personal data by contacting our customer service
• - restrict or object to the use of your personal data under certain conditions
• - withdraw your consent at any given time. Please note that this does not affect the legality of data use prior to withdrawal of consent.
• - terminate your customer account

You may request taking action on the basis of your rights, or request a copy of your personal data stored in our systems, by contacting our customer service: info@kiddow.fi . The request must reasonably identify you as the user in question so that our customer service can verify your identity. If we are not able to fully comply with your request for whatever reason, such as when we have a legal obligation or right to keep some of your data, we will notify you. If you find that processing your personal data is handled poorly, or in a manner that does not comply with legal requirements, you have the right to register a complaint with a Data Protection Authority.

How can I affect the use and collection of my personal data?

Kiddow Oy is committed to giving its customers control over how their personal data is collected and used. You decide whether you will receive our marketing emails. The option can be found on the My Account page. We are constantly developing our services; these features may be added to, changed or removed.

You also have the right to terminate your customer account at any time and request that Kiddow Oy delete your personal data by contacting our customer service. Note! In some cases we cannot delete all your data, and in others, we may be obligated to keep it for legal purposes.

Will my personal data be shared with any third parties?

We have to share some information with third parties in order to guarantee successful delivery and payment processes. Your information will also be shared with the credit provider for credit evaluation and approval. You may restrict sharing your data for marketing purposes in the account settings.

Cookies

Kiddow Oy website uses cookies to provide a better user experience and to collect data about how the website is used.

Cookies are files that are saved on your device. Cookies give us, Kiddow Oy, information about how users navigate our website, which online content is used most, and how we can further improve our services.

You can prevent the use of cookies by changing the relevant settings in your browser. Preventing cookies may negatively affect the functionality of the website.

Changes to Privacy Policy

We reserve the right to update this privacy policy statement due to changes to our services or for legal reasons. Registered customers will be notified of any significant changes when the policy is updated. This privacy policy statement replaces the previous privacy policy.

Contact

If you have questions regarding our privacy policy or marketing practices, please contact our customer service: info@kiddow.fi .